Warranty Terms

Southwestern Petroleum Corporation

High performance Lubricant Extended Service Warranty

Southwestern Petroleum Corporation hereby warrants that SWEPCO Gear Oil, Engine Oil, Compressor Oil , Hydraulic Fluid or Transmission Fluid used in either standard or extended service intervals will NOT be the direct cause of a mechanical failure.

This warranty applies to any stationary, over-the-road or off-road equipment used in industrial or commercial service in the United States, Canada or Europe, including Allison, Eaton, Caterpillar, Detroit Diesel, Cummins, Mack, Ford, GM , Daimler-Chrysler, Volvo, Sullair, Ingersoll-Rand, Gardner Denver, Quincy and any other commercial and industrial equipment. The protection of this warranty extends only to equipment that:

  1. is operated within the load, speed and temperature requirements of the Original Equipment Manufacturer, and
  2. is maintained according to the Original Equipment Manufacturer’s recommendations and specifications, in all respect other than brand of lubricant specified (if any) and lubricant drain intervals, and
  3. is lubricated exclusively with the recommended SWEPCO Lubricant for the application and operating conditions, and
  4. is regularly monitored and drained according to the requirements and drain recommendations of Southwestern Petroleum Corporation’s Laboratory Oil Analysis Program.

If a piece of equipment which meets the requirements stated above in all respects suffers a mechanical failure as a direct result of SWEPCO Lubricant failure, Southwestern Petroleum Corporation will pay for the replacement of damaged parts of like kind, condition and quality at  labor rates equal to or less than those published in current industry accepted flat rate guides.

In the event of a failure, Southwestern Petroleum Corporation’s technical support team will work with the customer to determine the exact cause of failure. This process will require access to related parts, maintenance records and any oil that was in the unit at the time of failure as well as prior authorization of repairs.

In the event it is determined that a SWEPCO Lubricant is not responsible for the equipment failure, Southwestern will assist the customer in documenting a claim with the responsible party.

Southwestern Petroleum Corporation
Fort Worth, Texas
ISO 9001 Certified
Established 1933